NEW DELHI: Apple's iPhone has half the failure rate of RIM's BlackBerry in the first year of use,says a study carried out by a mobile-phone
warranty firm.
The SquareTrade study, which analysed cell phone failure rates for more than 15,000 new phones, found iPhones had a malfunction rate of 5.6 per cent in the first year, compared to 11.9 per cent for BlackBerry smartphones. Palm's Treos fared worse, with 16.2 per cent having some sort of malfunction in the first 12 months of use.
The study noted that the most prominent malfunctions for iPhone users appear to be touchscreen-related, accounting for a third of all reported issues with the handset. However, 12 per cent of iPhone users reported accidental damage to their handsets within the first year of use -- the average for other handsets is nine percent.
"It's likely that any iPhone owner can guess the reason iPhone accidents are so common," the authors wrote. "After two minutes of handling an iPhone, it's impossible to escape noticing that the handsets are incredibly slippery. The form doesn't help, either. The dimensions make for a difficult grip, especially for those with small hands. These two factors conspire to make the iPhone more accident prone than just about any other handset model we've seen."
The report's authors also noted that fewer than half-a-percent of iPhone owners reported battery problems after a year of use, compared with around one percent for BlackBerry and Treo users.
http://infotech.indiatimes.com/News/BlackBerry_less_reliable_vs_iPhone_/articleshow/3704886.cms
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